PCEX-SERVICIO-POSVENTA
PCEX-SERVICIO-POSVENTA

Quality service

We carry out a triple-check process that ensures accuracy and reliability in every order.

PCEX-SERVICIO-POSVENTA

Quality service

We carry out a triple-check process that ensures accuracy and reliability in every order.

1. Verification upon receipt of the goods.

2. Verification when allocating the goods to the respective orders.

3. Verification prior to dispatch to the client.

1. Verification upon receipt of the goods.

2. Verification when allocating the goods to the respective orders.

3. Verification prior to dispatch to the client.

ISO 9001

Certification

Technology applied to every process

We operate an interconnected technological infrastructure with digitalised processes that ensure control, traceability and efficiency in every operation.

ZERO WASTE PCEX Automotive

ZERO WASTE

We hold Zero Waste certification, which demonstrates our commitment to responsible waste management and sustainability across all our operational processes.

ZERO WASTE PCEX Automotive

ZERO WASTE

We hold Zero Waste certification, which demonstrates our commitment to responsible waste management and sustainability across all our operational processes.

Quality and Zero Waste Policy

PCEX Automotive is an international sales and distribution company specialising in automotive spare parts.

We rely on the professionalism and experience of a team with a strong background in international distribution and the automotive sector.

We currently offer the full range of genuine spare partsand continuously work to incorporate new brands into our portfolio.

Transparency, sustainability, approachability and commitment are our added value.

Our passion for what we do defines our identity in a sector undergoing profound transformation. For this reason, we carry out our activities through Management’s commitment to:

  • The continuous improvement of the effectiveness of the implemented quality management system.

  • Compliance with customer requirements and those of other interested parties, including applicable legal and regulatory requirements.

  • Prioritising waste minimisation strategies, as well as proper waste segregation to enable subsequent recovery, preventing diversion to landfill.

This policy serves as a framework for Management to establish and periodically review specific and measurable quality and waste management objectives, consistent with the commitment to:

  • Stand by our clients by providing a fast, agile delivery service with official warranty across our entire product range.

  • Integrate the principles of the Zero Waste Standard into our processes and products.

Management shall ensure that this Quality Policy is communicated to and understood by all personnel, and that it is kept up to date at all times.

Date: 11 December 2025

Signed: David Santiago, CEO.